You can use your order manager or our contact form to get further assistance.

The Smart Tiles

<p>Unfortunately, the sale of samples is considered a final sale. This means that once you have purchased samples, it is not possible to return them or obtain a refund. If you have any doubts or questions, feel free to contact customer service for additional clarification before placing your order.</p>

No. Sample sales are final — no returns or refunds.

Can I return samples?

Promotions, Deliveries, Order cancellations, and Returns

What is the origin of Smart Tiles?

What exactly are Smart Tiles?

What is the concept of Smart Tiles?

What are the benefits of Smart Tiles?

Can you tell the difference between Smart Tiles and ceramic or glass tiles?

General Information about Smart Tiles

What certifications do Smart Tiles products have?

Do Smart Tiles withstand heat, humidity, and water?

What are the details of the warranty?

How to ensure the durability of Smart Tiles?

How can I clean and maintain my Smart Tiles?

Certifications, warranties, and durability

How can I get interior design advice?

How to calculate the number of tiles needed?

Let's build your project together

How do I prepare my surface for Smart Tiles installation?

How do I install Smart Tiles around an electrical outlet?

How do I install Smart Tiles on a wall with a concave or convex angle?

How can I ensure my Smart Tiles are aligned?

Do I need caulking between tiles and countertop?

How can I use Smart Edge for finishing?

Are Smart Tiles easy to remove?

What do the letters/numbers printed on Smart Tiles mean?

Preparation & Installation

On what surfaces can I install Smart Tiles?

On what surfaces should I NOT install Smart Tiles?

Can I install Smart Tiles around a fireplace?

Can I install Smart Tiles behind a stove or gas cooktop?

Can I install Smart Tiles in a shower?

Can I install Smart Tiles over existing tile?

Can I install in a rental property?

Installation Surfaces

Where can I buy Smart Tiles?

What payment methods are accepted?

Can I order Smart Tiles samples?

Ordering, Payment Options, and where to buy Smart Tiles

How do promotions and price adjustments work?

What is the estimated delivery time?

What customs or import fees should I expect?

How can I cancel my order?

How can I return my order?

How to become an authorized Smart Tiles distributor?

How to become a Smart Tiles affiliate?

Information for Professionals

What is a Smart Tiles panel?

What is a panel kit (A, B, C)?

Are the panels easy to install?

What surfaces can panels be installed on?

How should I prepare the surface for panels?

What type of adhesive is recommended for panels?

Why do the panels arrive folded?

How do I handle corners or angles with panels?

Can the panels be cut?

How do I install panels around an electrical outlet?

Are Smart Panels heat-, moisture-, and water-resistant?

How do I maintain the panels after installation?

Do I need a finishing step for panels?

General Information about Smart Tiles Panels

Can I return samples?Updated 3 months ago